Community Manager

Miami, FL (Hybrid) Near Dolphin Mall

Full-time

$42,000–$60,000 base + performance bonuses

About Taily

We’re a fast-growing wellness brand on a mission to build meaningful relationships with our community and create an authentic presence across social media. We believe communities are built on genuine interaction, creativity, and trust—and we’re looking for someone who lives and breathes that energy.

About the Role

We’re looking for a Community Manager who lives and breathes online engagement. Someone who knows how to spark conversations, celebrate wins, and build genuine relationships — not just schedule posts. You’ll manage two key spaces:

• Our Facebook Group — a warm, supportive home for Taily customers to share experiences, ask questions, and connect with other pet parents.
• Our Discord Server — an energetic community of content creators and ambassadors who create videos, share results, and earn rewards for their creativity.

Your mission is simple: keep both communities alive, engaged, and growing.

What You’ll Do

• Be present daily — replying, reacting, and leading conversations that make people feel seen and heard.
• Welcome new members and keep engagement high through posts, polls, challenges, and events.
• Build relationships with creators on Discord and help them stay excited and active.
• Encourage customers in the Facebook group to share feedback, transformations, and tips.
• Create and manage weekly engagement plans and monthly activation campaigns.
• Track growth and engagement metrics and share insights with the marketing team.
• Collaborate with the creator manager and marketing team to align messaging across channels.

What We’re Looking For

• 1+ year of experience managing online communities or social media groups.
• Excellent written communication — friendly, witty, and empathetic.
• Comfortable being “the face” of a brand in chats, posts, and DMs.
• Deep understanding of culture, memes, and community gamification.
• Passionate about pets, wellness, and positive online spaces.
• Organized and proactive — you thrive when juggling multiple conversations.

Why Join Taily

• Work with a fast-growing DTC brand loved by thousands of pet parents.
• Be part of a team that values creativity, authenticity, and innovation.
• Competitive pay, flexible hours, and room to grow within the company.
• Help shape the voice of a brand that’s changing the pet wellness industry.