frequently asked questions
International shipping?
Unfortunately, no. Due to local regulations on pet supplement products, we can only ship within the United States and U.S. territories. International shipping is not available at this time.
Mix with my pet's food?
Yes — all Taily supplements are designed to be easily mixed into your pet’s regular meals. Whether it’s wet food, dry kibble, or a fresh diet, our liquid and powder formulas blend smoothly and are highly palatable for most pets.
For best results, add the supplement directly to the food at mealtime and mix well so your pet gets the full serving.
Why not soft chews, pills, or capsules?
Most pets simply don’t enjoy pills, capsules, or soft chews — and many of those formats require heavy processing, artificial binders, or heat that can reduce ingredient potency.
Taily formulas are made as liquids and powders because they’re easier to mix into food, more bioavailable, and allow us to use cleaner, more natural ingredients without the fillers commonly found in chews. This means better absorption, better results, and a much better experience for your pet.
Why Stevia? Is it safe?
Yes - we use a very small amount of stevia to help balance the naturally strong flavors of our active ingredients and make the formula more enjoyable for pets. Stevia is completely safe for dogs and cats in small amounts and is widely used in pet products like dental chews, oral cleaners, and supplements as a clean, natural alternative to sugar.
Stevia should not be confused with xylitol, which is toxic to pets.
Multiple supplements simultaneously?
Yes — our products are designed to be safely combined. Each formula uses clean ingredients and thoughtful dosing, so you can mix products like collagen, oils, and powders without worrying about overlap.
If your pet has a medical condition or is currently taking medication, we always recommend checking with your veterinarian before adding new supplements to their routine.
Refund policy?
We offer a 60-day money-back guarantee. If you’re not fully satisfied with your purchase, you can request a refund within 60 days of delivery — no hassle, no stress.
Do you accept Returns?
For safety and quality reasons, we cannot accept opened packages of supplements. If your product is unopened, you may return it within 60 days of delivery.
As part of our mission to support pets in need, we encourage customers to donate any opened or unused product to a local animal shelter. If you choose to donate, just send us a photo and we’ll still honor your 60-day refund.